DEBORAH DAUDA

Experienced Business Development & Product Management Professional

Abuja, NG.

About

Highly experienced banking professional with strong background in client relationship management, sales, and business development. Proven ability to drive growth and manage stakeholders, complemented by recent certifications in Product Management and Data Analytics. Adept at translating complex financial data, leading strategic communications, and optimizing processes to deliver measurable results in high-pressure environments. Actively preparing for an MBA while seeking new opportunities to apply my skills in impact-driven environments.

Work

Heritage Bank Plc

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Business Development Manager

Abuja, Federal Capital Territory, Nigeria

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Summary

Managed key client portfolios and drove business growth through strategic financial solutions and relationship management, consistently exceeding targets and optimizing operational efficiency.

Highlights

Generated over ₦1 billion in bonds and guarantees, significantly expanding the bank's portfolio and revenue streams.

Spearheaded a project that boosted Profit Before Tax (PBT) by 27% and slashed operational costs by 30%, enhancing overall profitability.

Reactivated 392 dormant and inactive accounts, recovering substantial lost revenue and improving customer engagement.

Cultivated and maintained robust client relationships, serving as the primary liaison and translating complex financial data into accessible presentations for diverse audiences.

Coordinated cross-functional teams to streamline messaging, service delivery, and client onboarding, improving efficiency and client satisfaction.

NYSC

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Administrative Assistant/ English Teacher

Karu, Nasarawa State, Nigeria

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Summary

Provided comprehensive administrative support and significantly improved student academic performance through curriculum development and personalized instruction.

Highlights

Improved student exam results by an average of 25% and boosted state English test scores by 20% within one year through a new curriculum.

Developed and distributed educational content, including notes, tests, and assignments, for 90+ students, ensuring comprehensive learning.

Managed and maintained accurate record files and databases while preparing and editing critical documents, reports, and presentations.

Provided essential administrative support to senior and junior staff, ensuring timely task completion and smooth departmental operations.

Education

AltSchool Africa

Lagos, Lagos, Nigeria
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PG Diploma Product Management

Federal University Wukari

Wukari, Taraba, Nigeria
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B.A English and Literary Studies

Languages

English

Fluent

Skills

Business Development

Client Relationship Management, Sales Support, Strategic Initiatives, Market Intelligence, Business Profiling.

Financial Management

Investment Advice, Savings Management, Sales Trend Analysis, Risk Assessment, Financial Data Translation.

Project Management

Product Thinking, Agile Delivery, Workflow Optimization, Cross-functional Coordination, Project Documentation.

Data Analysis

Ms Excel, Reporting Tools, Dashboards, Visual Summaries, Data Analytics, Business Intelligence.

Communication & Stakeholder Management

Client Communication, Strategic Communication Plans, Stakeholder Engagement, Written and Verbal Communication, Presentations, Negotiation.

Software & Tools

Asana, Trello, Jira, Microsoft Office Suite, Google Workspace.

Problem Solving

Complex Problem Solving, Issue Resolution, Customer-centric Innovation.

Leadership

Team Leadership, Mentorship, Strategic Planning.

Process Improvement

Process Management, Documentation, Operational Efficiency.